Product Returns
In case of product issues such as wrong model, wrong color, or manufacturing defects:
Following conditions:
- The product must be in new and unused condition.
- The price tag must be in its original condition.
- Notify us within 14 days from the date of purchase only.
DETAILS:
- Notify us of returns through support@coccinellethailand.com
- The product and dust bag must be in perfect condition ready for return.
- Return the product with all accessories, dust bag, and receipt in person at any Coccinelle stores nationwide or send it back as a parcel as instructed.
- The company will replace the product or issue a credit refund to the customer within 7 days after confirming the return.
Product Exchange:
- There is no policy for product exchanges.
Product Warranty Disclaimer:
We at www.coccinellethailand.com strives to provide high-quality merchandise to our valued customers. However, please be informed that the products sold through our website do not come with a manufacturer or product warranty.
By purchasing our products, you acknowledge and agree that:
Our merchandise is sold on an "as is" basis, without any form of warranty, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Liability www.coccinellethailand.com is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products.
If you have any questions or need further clarification regarding our warranty policy, please do not hesitate to contact our customer service team at support@coccinellethailand.com
Product Returns
In case of product issues such as wrong model, wrong color, or manufacturing defects:
Following conditions:
- The product must be in new and unused condition.
- The price tag must be in its original condition.
- Notify us within 14 days from the date of purchase only.
DETAILS:
- Notify us of returns through support@coccinellethailand.com
- The product and dust bag must be in perfect condition ready for return.
- Return the product with all accessories, dust bag, and receipt in person at any Coccinelle stores nationwide or send it back as a parcel as instructed.
- The company will replace the product or issue a credit refund to the customer within 7 days after confirming the return.
Product Exchange:
- There is no policy for product exchanges.
Product Warranty Disclaimer:
We at www.coccinellethailand.com strives to provide high-quality merchandise to our valued customers. However, please be informed that the products sold through our website do not come with a manufacturer or product warranty.
By purchasing our products, you acknowledge and agree that:
Our merchandise is sold on an "as is" basis, without any form of warranty, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Liability www.coccinellethailand.com is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products.
If you have any questions or need further clarification regarding our warranty policy, please do not hesitate to contact our customer service team at support@coccinellethailand.com
